FLS MOBILE - APP FOR FIELD SERVICE OPERATIVES

THE INTELLIGENT APP FOR IMPROVED FIELD SERVICE EFFICIENCY AND CUSTOMER SATISFACTION

Our design: A mobile solution which employs technology to its fullest potential providing support to employees on site quickly and easily, without causing additional work. Not just a data processor, but a fully-fledged solution that employs artificial intelligence to improve efficiency in field service processes.
 

YOUR ADVANTAGES WITH FLS MOBILE

Compatible with a broad range of operating systems & devices
High usability
Online & offline
functionality
Easy third-party / sub-contractor endorsement via link sharing
Connection to navigation apps
Individual assignment of access rights
Double data security through device and user recognition
Agile workflow management (BPMN standard)

3 STEPS TO YOUR INDIVIDUAL WORKFLOW APP



We develop the individual core processes together, ...




... model these in detail and provide the technological fit for a transfer to your individual app.




In the next step the defined processes are digitised role-based and automatically converted into your individual mobile app.



SERVICE CALLS: START UP – EXECUTE – COMPLETE

Long waiting times until the service technician arrives are more than annoying for your customers. With FLS MOBILE you minimise your customers' waiting time and – at the same time – increase your productivity in service. By sending a fully automatic client notification to the customer about the estimated time of arrival of the service technician via SMS and by providing real-time-tracking, the waiting time is kept as short as possible.

CALL MANAGEMENT, ROUTE OPTIMISATION AND KNOWLEDGE TRANSFER IN A SINGLE APP

Call list

Detailed call list with real time information



Status reports

Real time communication with planning tool FLS VISITOUR via status reports



Follow-up call

Field staff have the option to schedule appointments directly



Attachments

Exchange of documents and photos



Object history

Comprehensive object data, incl. history



ON THE GO: SCHEDULING, ROUTING & OPTIMISATION IN REAL TIME





 



‘We have made a quantum leap in the exchange of information with technicians.‘

Christian Kirschfink, Head of IT Applications Service Provider, introduced FLS MOBILE for service assignments at VIVAWEST, one of the leading housing providers in North Rhine Westphalia – Germany.


FLS MOBILE INCREASES YOUR EFFICIENCY WITH ...
... AND MAXIMISES YOUR CUSTOMER SATISFACTION THROUGH

OUR MOBILE SOLUTION IN ACTION

DEMO

DISCOVER THE FULL POTENTIAL OF DYNAMIC SOFTWARE FOR YOUR BUSINESS

Arrange an appointment to get to know our software - as a demo version or, if you wish, with your data.
Experience the unsurpassed performance of our PowerOpt algorithm live. We will show you how to optimise your field force and services, and realise cost savings of up to 50% in a short time.

START YOUR JOURNEY WITH FLS